Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Other details

Take advantage of the hotel's room service (during limited hours).

Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bergfriedhof Cemetery - 0.5 km / 0.3 mi
Neckar Valley-Odenwald Nature Park - 0.5 km / 0.3 mi
Roadside Theater - 1.2 km / 0.7 mi
Heidelberg Congress Center - 1.2 km / 0.7 mi
Körperwelten Museum - 1.2 km / 0.7 mi
Leinpfad - 1.7 km / 1.1 mi
Deutsches Verpackungs Museum - 1.8 km / 1.1 mi
Providenzkirche - 2.3 km / 1.4 mi
Heidelberg Theater and Orchestra - 2.3 km / 1.4 mi
Heidelberg University Library - 2.4 km / 1.5 mi
St. Peter's Church - 2.4 km / 1.5 mi
Kurpfälzisches Museum - 2.4 km / 1.5 mi
Neckarwiese - 2.4 km / 1.5 mi
Heidelberg Zoo - 2.4 km / 1.5 mi
University of Heidelberg New Campus - 2.6 km / 1.6 mi
The nearest airports are:
Mannheim (MHG) - 16.3 km / 10.1 mi
Frankfurt Airport (FRA) - 82.7 km / 51.4 mi
The preferred airport for Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur is Frankfurt Airport (FRA).

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.