Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Other details

Take advantage of the hotel's room service (during limited hours).

Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bergfriedhof Cemetery - 0.5 km / 0.3 mi
Neckar Valley-Odenwald Nature Park - 0.5 km / 0.3 mi
Schatzkammer - 0.6 km / 0.4 mi
Roadside Theater - 1.2 km / 0.7 mi
Heidelberg Congress Center - 1.2 km / 0.7 mi
Körperwelten Museum - 1.2 km / 0.7 mi
Christ - 1.7 km / 1.1 mi
Leinpfad - 1.7 km / 1.1 mi
Providenzkirche - 2.3 km / 1.4 mi
Heidelberg Theater and Orchestra - 2.3 km / 1.4 mi
Heidelberg University Library - 2.4 km / 1.5 mi
St. Peter's Church - 2.4 km / 1.5 mi
Kurpfälzisches Museum - 2.4 km / 1.5 mi
Neckarwiese - 2.4 km / 1.5 mi
Heidelberg Zoo - 2.4 km / 1.5 mi
The nearest airports are:
Mannheim (MHG) - 16.3 km / 10.1 mi
Frankfurt Airport (FRA) - 82.7 km / 51.4 mi
The preferred airport for Boutique Suites and Residences Heidelberg – Alte Zigarrenmanufaktur is Frankfurt Airport (FRA).

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

• Professional property host/manager
• No front desk
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.