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Encantada Tulum

Encantada Tulum

Tulum QROO
Check in 3:00 PM
Check out 12:00 PM
Breathe in serenity and unplug at Encantada Tulum, where nature's beauty is your most luxurious amenity, you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This beach resort is 10 minutes drive to SFER IK and 15 minutes drive to Tulum National Park.

Wake up to tranquillity thanks to a private balcony, rainfall showerhead, daily housekeeping, air conditioning, premium bedding, room service, a private bathroom with premium toiletries and complimentary high-speed WiFi, floor-to-ceiling windows framing the wild. Conveniences include bathrobes and an in-room safe.

Property Details

Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Fishing nearby
  • Proposal/romance packages available
  • Ziplining nearby
  • Beach umbrellas
  • Outdoor furniture
  • Windsurfing nearby
  • Free WiFi
  • Scuba diving nearby
  • Bicycle parking available
  • Number of bars/lounges - 2
  • Garden
  • Tours/ticket assistance
  • Beach towels
  • Boat tours nearby
  • Free continental breakfast
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Area shuttle (surcharge)
  • Nature reserve
  • On private beach
  • Cave exploring/spelunking nearby
  • Wheelchair accessible – no
  • Luggage storage
  • Express check-out
  • Free breakfast
  • Porter/bellhop
  • Multilingual staff
  • Water dispenser
  • 24-hour front desk
  • Mosquito nets
  • Number of restaurants - 2
  • Daily
  • Spa services on site
  • Ecotours nearby
  • Smoke-free property
  • Snorkeling nearby
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Surfing/bodyboarding nearby
  • Free self parking
  • Kayaking nearby
  • Terrace
  • Beach sun loungers
  • Concierge services
  • Number of buildings/towers - 4
  • Total number of rooms - 8
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until 6:00 AM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 1 km / 0.7 mi
Ven a la Luz Sculpture - 1.9 km / 1.2 mi
Playa Akun - 4.1 km / 2.5 mi
SFER IK - 5.2 km / 3.2 mi
Beach - 5.5 km / 3.4 mi
Jaguar Park - 5.9 km / 3.6 mi
Tulum National Park - 6 km / 3.7 mi
Jaguar Viewpoint Tulum - 6.1 km / 3.8 mi
Las Palmas Public Beach - 7.4 km / 4.6 mi
Hunab Lifestyle Center - 8.1 km / 5.1 mi
Playa Paraiso - 8.3 km / 5.1 mi
Holistika Art Walk - 10 km / 6.2 mi
Dos Aguas Park - 10.5 km / 6.6 mi
Hospital de Tulum - 10.8 km / 6.7 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 48.6 km / 30.2 mi

  • Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Cashless transactions are available
  • Onsite COVID-19 testing (Antigen) is available
  • Children not allowed
  • Contactless check-in is available
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night
We have included all charges provided to us by the property.

Location

Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO 77780, Mexico