Sercotel Gran Hotel Conde Duque

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available

Other details

Stop by salon de te for lunch, dinner, or brunch, where this bar/lounge specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has 97 square feet (9 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Comillas Pontifical University - 0.5 km / 0.3 mi
Plaza de España - Princesa - 0.7 km / 0.4 mi
Calle de la Princesa - 1 km / 0.6 mi
Gran Via - 1.1 km / 0.7 mi
Teatro Coliseum - 1.1 km / 0.7 mi
Lope de Vega Theatre - 1.2 km / 0.8 mi
Sabatini Gardens - 1.4 km / 0.8 mi
Plaza de Callao - 1.5 km / 1 mi
Plaza de Chueca - 1.5 km / 1 mi
Preciados Street - 1.5 km / 1 mi
Paseo de la Castellana - 1.6 km / 1 mi
Sorolla Museum - 1.6 km / 1 mi
Temple of Debod - 1.6 km / 1 mi
Plaza de Oriente - 1.6 km / 1 mi
Casino Gran Via - 1.7 km / 1.1 mi
The preferred airport for Sercotel Gran Hotel Conde Duque is Adolfo Suarez Madrid-Barajas Airport (MAD) - 15.1 km / 9.4 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Ecostars
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Cashless transactions are available

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed