Hakone Retreat villa 1/f

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

The check-in location differs from the property location. Check-in location: [In Room]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The room rate does not include extra bedding or half board meals for children ages 0-12 Guests may request meals for children at check-in. Meal surcharges apply.

Other details

Enjoy Japanese cuisine at 料亭　俵石, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Japanese breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sengokuhara Onsen - 0.1 km / 0.1 mi
Hakone Venetian Glass Museum - 0.4 km / 0.3 mi
Sengokuhara Susuki Prairie - 1.5 km / 0.9 mi
Pola Museum of Art - 1.5 km / 1 mi
Lalique Museum Hakone - 1.7 km / 1 mi
Hakone Village Samurai Museum - 2 km / 1.3 mi
Ōwakudani - 2.8 km / 1.7 mi
Kintoki Shrine - 2.9 km / 1.8 mi
Daihakone Country Club - 2.9 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 3.2 km / 2 mi
Fujiya Hotel Sengoku Golf Course - 3.6 km / 2.2 mi
Mount Ashigara - 3.8 km / 2.4 mi
Otome Toge - 4.2 km / 2.6 mi
Hakone Museum of Art - 4.8 km / 3 mi
Hakone Gora Park - 5 km / 3.1 mi
The nearest airports are:
Haneda Airport (HND) - 115.1 km / 71.5 mi
Narita Intl. Airport (NRT) - 181.6 km / 112.8 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No cribs (infant beds) available
• Unicode Support true
• No rollaway/extra beds available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.