The St. Regis Astana

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy Asian cuisine at Asakusa Izakaya, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Astana? This hotel has 12378 square feet (1150 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Monument to the Dead of the Totalitarian Regime - 0.7 km / 0.5 mi
President's Culture Centre - 1.2 km / 0.7 mi
Ailand - 1.2 km / 0.7 mi
Kenesary Khan Monument - 1.3 km / 0.8 mi
Ailand Ferris Wheel - 1.4 km / 0.9 mi
Mega Astana Shopping Centre - 1.5 km / 1 mi
Gorky Russian Drama Theatre - 1.6 km / 1 mi
Kazhimukan Munaitpasov Stadium - 1.8 km / 1.1 mi
Museum of the First President of the Republic of Kazakhstan - 1.9 km / 1.2 mi
Kalibak Kuanyshev Kazakh Drama Theatre - 2.2 km / 1.3 mi
KazMunayGaz - 2.8 km / 1.8 mi
Transport & Communications Ministry - 2.8 km / 1.8 mi
Otan Korgaushylar Monument - 3 km / 1.9 mi
Kazakhstan Ministry of Foreign Affairs - 3.1 km / 1.9 mi
Khan Shatyr - 3.2 km / 2 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 17.3 km / 10.8 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Pool access available from 7 AM to 11 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed