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Mercure London Heathrow Hotel

Mercure London Heathrow Hotel

Hayes England
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from November 18 2024 to January 1 2026 (dates subject to change). The following facilities are closed seasonally each year. They will be closed from November 1 to January 1:

  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
The property will be renovating from November 18 2024 to January 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance. The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility

Create lifelong memories at Mercure London Heathrow Hotel, where family adventures begin and smiles are guaranteed for every age, you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This hotel is 35 minutes drive to Wembley Stadium and 40 minutes drive to Kensington High Street.

Ideal for families, our rooms come with in-room coffee & tea facilities, a flat-screen TV, a private bathroom with premium toiletries, complimentary high-speed WiFi, mini-refrigerator, room service, air conditioning and daily housekeeping, rollaway beds and extra space for little ones. Conveniences include an iron and ironing board, bathrobes, a desk, a phone and an in-room safe.

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Property Details

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Banquet hall
  • Change of bed sheets (on request)
  • Television in common areas
  • Change of towels (on request)
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Self parking (surcharge)
  • Conference space
  • Concierge services
  • Total number of rooms - 184
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Stockley Park - 1.8 km / 1.1 mi
Airport Bowl - 2.1 km / 1.3 mi
Brunel University - 6.1 km / 3.8 mi
Twickenham Stadium - 10.8 km / 6.7 mi
Syon Park - 11.1 km / 6.9 mi
Royal Botanic Gardens, Kew - 12.4 km / 7.7 mi
Bushy Park - 12.8 km / 8 mi
Kempton Racecourse - 12.9 km / 8 mi
Windsor Castle - 13.9 km / 8.6 mi
Eton College - 14.1 km / 8.7 mi
Thames River - 14.5 km / 9 mi
Royal Holloway, University of London - 14.7 km / 9.2 mi
Hampton Court - 14.9 km / 9.3 mi
Harefield Hospital - 15.1 km / 9.4 mi
London Designer Outlet - 15.5 km / 9.6 mi
The nearest airports are:
Heathrow Airport (LHR) - 4.7 km / 2.9 mi
London City Airport (LCY) - 100.6 km / 62.5 mi
Farnborough (FAB) - 41.2 km / 25.6 mi
Gatwick Airport (LGW) - 72.5 km / 45 mi
Luton Airport (LTN) - 56.8 km / 35.3 mi
The preferred airport for Mercure London Heathrow Hotel is Heathrow Airport (LHR).

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Contactless check-in is available
  • Essential workers only - NO

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 16 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Shepiston Lane, Hayes, England UB3 1LP, United Kingdom
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