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1800 244 400 INTL. +61 3 8827 0770
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The Metcalfe Hotel

The Metcalfe Hotel

Ottawa Ontario
Check in 4:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at The Metcalfe Hotel, where every moment is designed to delight both kids and parents, within a 5-minute walk of Confederation Park and National Arts Centre. This hotel is 6 minutes walk to Capital Information Kiosk and 6 minutes walk to Parliament Hill.

Kids stay happy thanks to in-room coffee & tea facilities, daily housekeeping, premium bedding, a private bathroom with premium toiletries, complimentary high-speed WiFi, a 42-inch flat-screen TV, a fully-stocked minibar and room service, kid-friendly amenities and movie nights. Conveniences include an in-room safe, an iron and ironing board, bathrobes and a desk.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional amenities at this hotel include a communal living room and a banquet hall.

  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Number of meeting rooms - 6
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Recycling
  • Wheelchair-accessible on-site restaurant
  • Children's games
  • Luggage storage
  • Porter/bellhop
  • Handrails in stairways
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Library
  • Smoke-free property
  • Safe-deposit box at front desk
  • Elevator
  • Valet parking (surcharge)
  • Hair salon
  • Concierge services
  • Total number of rooms - 108

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Other details

Enjoy a meal at Cocotte, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 1:00 PM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.

Distances are displayed to the nearest 0.1 mile and kilometer.
Elgin Street - 0.2 km / 0.1 mi
Confederation Park - 0.3 km / 0.2 mi
Sparks Street - 0.4 km / 0.2 mi
National Arts Centre - 0.4 km / 0.2 mi
Rideau Canal - 0.4 km / 0.3 mi
Capital Information Kiosk - 0.4 km / 0.3 mi
Sparks Street Mall - 0.5 km / 0.3 mi
Bank Street Promenade - 0.5 km / 0.3 mi
Confederation Square - 0.5 km / 0.3 mi
National War Memorial - 0.6 km / 0.3 mi
Ottawa City Hall - 0.6 km / 0.4 mi
Peace Tower - 0.6 km / 0.4 mi
Famous Five Monument - 0.6 km / 0.4 mi
Parliament Hill - 0.6 km / 0.4 mi
Parliament Building - 0.6 km / 0.4 mi
The nearest major airport is Ottawa International Airport (YOW) - 14.5 km / 9 mi

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No rollaway/extra beds available
  • Essential workers only - NO

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

123 Metcalfe Street, Ottawa, Ontario K1P 5L9, Canada
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