Sunstar Hotel Grindelwald

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite with international cuisine at Ambiance, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Grindelwald? This hotel has 5920 square feet (550 square meters) of space consisting of a conference center and meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
First Cable Car - 0.1 km / 0.1 mi
Firstbahn AG - 0.2 km / 0.1 mi
Pfingstegg Cable Car - 0.5 km / 0.3 mi
Pringsteggbahn - 0.5 km / 0.3 mi
Indoor Rope Park - 0.5 km / 0.3 mi
Gletscherschlucht - 0.6 km / 0.4 mi
Oberer Gletscher - 0.6 km / 0.4 mi
Bussalp - 0.7 km / 0.4 mi
Sportzentrum Grindelwald - 0.7 km / 0.5 mi
Grindelwald - Wengen Ski Area - 0.9 km / 0.6 mi
Fallboden - 1.6 km / 1 mi
Pfingstegg Toboggan Run - 2.1 km / 1.3 mi
Grindelwald Grund Gondola - 2.1 km / 1.3 mi
Swiss Alps Jungfrau-Aletsch - 2.7 km / 1.7 mi
Wetterhorn - 4.8 km / 3 mi
The preferred airport for Sunstar Hotel Grindelwald is Zurich Airport (ZRH) - 153.8 km / 95.6 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
• Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.