Select a currency
Home
Travel
Company
Extras
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Novotel Samator Surabaya Timur

Novotel Samator Surabaya Timur

Surabaya
Check in 2:00 PM
Check out 12:00 PM
Redefine professional travel with Novotel Samator Surabaya Timur's cutting-edge amenities and strategic location for the modern business traveler, you'll be near the airport, within a 10-minute drive of Tunjungan Plaza and University of Pembangunan Nasional Veteran. This hotel is 8 minutes drive to Sepuluh November Institute of Technology and 9 minutes drive to Galaxy Mall.

Stay productive with a fully-stocked minibar, daily housekeeping, deep soaking bathtub, rainfall showerhead, air conditioning, room service, complimentary high-speed WiFi, a private bathroom with premium toiletries and a 42-inch flat-screen TV. Conveniences include bathrobes, wheelchair-accessibility, a desk, a phone and an alam clock.

See all nearby hotels

Property Details

Take advantage of recreational opportunities offered, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Grey water recycling system
  • Biodegradable/compostable stirrers
  • Lockers available
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 10
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Free wired internet
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Fireplace in lobby
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Conference center
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Dock
  • Reception hall
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Arcade/game room
  • Change of towels (on request)
  • Water-efficient showers only
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Children's pool
  • Free self parking
  • ATM/banking
  • Concierge services
  • Year Built - 2017
  • Number of buildings/towers - 1
  • Total number of rooms - 261
  • Number of floors - 21

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 17 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy a meal at FOOD EXCHANGE, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Pembangunan Nasional Veteran - 3.9 km / 2.4 mi
Sepuluh November Institute of Technology - 4.1 km / 2.6 mi
Galaxy Mall - 4.9 km / 3.1 mi
Airlangga University - 5.5 km / 3.4 mi
Universitas Islam Negeri Sunan Ampel Surabaya - 5.9 km / 3.7 mi
Taman Bungkul - 6.3 km / 3.9 mi
Royal Plaza Surabaya - 6.5 km / 4 mi
Monument Of Suroboyo - 6.9 km / 4.3 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 6.9 km / 4.3 mi
Mpu Tantular Museum - 7.2 km / 4.4 mi
House of Sampoerna - 7.2 km / 4.5 mi
Korea Park - 7.6 km / 4.7 mi
Dyandra Convention Center Surabaya - 8 km / 5 mi
Lapangan Thor Stadium - 8.1 km / 5 mi
Petra Christian University - 8.1 km / 5.1 mi
The preferred airport for Novotel Samator Surabaya Timur is Surabaya (SUB-Juanda) - 17 km / 10.6 mi

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a negative Antigen COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • No cribs (infant beds) available
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • No rollaway/extra beds available
  • Minimum age for negative COVID-19 test result requirement: 1
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Contactless check-in is available
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately IDR 145200 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 250000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jl Kedung Baruk 28 Rungkut, Surabaya, 60298, Indonesia
See all nearby