Old Town Palace Guest House

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Cashless transactions are available

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).

Distances are displayed to the nearest 0.1 mile and kilometer.
Hang Da Market - 0.2 km / 0.1 mi
Vietnam National Tuong Theatre - 0.2 km / 0.1 mi
Hang Gai Street - 0.3 km / 0.2 mi
St. Joseph's Cathedral of Hanoi - 0.4 km / 0.3 mi
Train Street - 0.5 km / 0.3 mi
Dong Kinh Nghia Thuc Square - 0.5 km / 0.3 mi
Hoan Kiem Lake Weekend Walking Street - 0.5 km / 0.3 mi
Food Street Tong Duy Tan - 0.5 km / 0.3 mi
Hoan Kiem Lake - 0.6 km / 0.4 mi
Hanoi Old Town Night Market - 0.6 km / 0.4 mi
Ha Noi Gallery - 0.6 km / 0.4 mi
The Old Quarter Gallery - 0.6 km / 0.4 mi
Hang Ma Street - 0.6 km / 0.4 mi
Thang Long Water Puppet Theatre - 0.7 km / 0.4 mi
Ta Hien Street - 0.7 km / 0.4 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.8 km / 16 mi

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• No cribs (infant beds) available
• No rollaway/extra beds available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 14
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 12
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation

Pets

• Pets not allowed