Relais Castel Nuovo

Check-in

Check-in is from 2:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 2:00 PM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Tax ID - 03964450633
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piazza del Municipio - 0.1 km / 0.1 mi
Molo Beverello Port - 0.4 km / 0.2 mi
Castel Nuovo - 0.5 km / 0.3 mi
Maritime Station - 0.5 km / 0.3 mi
University of Naples L'Orientale - Palazzo del Mediterraneo - 0.5 km / 0.3 mi
Gulf of Naples - 0.5 km / 0.3 mi
Galleria Umberto I - 0.6 km / 0.4 mi
Corso Umberto I - 0.6 km / 0.4 mi
Via Toledo - 0.6 km / 0.4 mi
Calata di Massa Port - 0.6 km / 0.4 mi
Port of Naples - 0.6 km / 0.4 mi
Terminal Traghetti - 0.6 km / 0.4 mi
Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe - 0.7 km / 0.4 mi
Teatro Augusteo - 0.7 km / 0.4 mi
Teatro di San Carlo - 0.7 km / 0.5 mi
The preferred airport for Relais Castel Nuovo is Naples Intl. Airport (NAP) - 16.9 km / 10.5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Events/parties not allowed
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Green Key Global

Pets

• Service animals are allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: EUR 150 per stay
• A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.