Novotel Porto Gaia

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 15 and younger eat free breakfast.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Vila Nova de Gaia? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arrabida Shopping - 1.4 km / 0.9 mi
University of Porto - 1.4 km / 0.9 mi
Local Nature Reserve of Douro Estuary - 1.7 km / 1 mi
Porto Botanical Garden - 1.7 km / 1.1 mi
Cais de Gaia - 2.1 km / 1.3 mi
Electric Tram Museum - 2.3 km / 1.4 mi
Vila Nova de Gaia - 2.4 km / 1.5 mi
Cidade do Porto Shopping Centre - 2.6 km / 1.6 mi
Bom Sucesso Market - 2.8 km / 1.7 mi
Ramos Pinto Cellars - 2.8 km / 1.7 mi
Crystal Palace Gardens - 2.9 km / 1.8 mi
Gaia Cable Car - 3 km / 1.9 mi
Museum of Port Wine - 3.1 km / 1.9 mi
Boavista Square - 3.1 km / 1.9 mi
Casa da Música - 3.2 km / 2 mi
The preferred airport for Novotel Porto Gaia is Porto Airport (OPO) - 18.1 km / 11.3 mi

• The seasonal pool will be open from April to September.
• Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.