InterContinental Hanoi Westlake by IHG

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Cafe Du Lac, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.3 km / 0.2 mi
Syrena Shopping Center - 1 km / 0.6 mi
Tran Quoc Pagoda - 1.9 km / 1.2 mi
Quan Thanh Temple - 2.4 km / 1.5 mi
Ho Tay Water Park - 2.7 km / 1.7 mi
Hanoi Botanical Garden - 2.8 km / 1.8 mi
Hang Dau Water Tower - 3.1 km / 1.9 mi
Trinh Cong Son Walking Street - 3.1 km / 1.9 mi
Presidential Palace - 3.2 km / 2 mi
Ho Chi Minh Mausoleum - 3.2 km / 2 mi
Dong Xuan Market - 3.3 km / 2.1 mi
Thang Long Citadel - 3.3 km / 2.1 mi
One Pillar Pagoda - 3.4 km / 2.1 mi
Imperial Citadel of Thang Long - 3.5 km / 2.2 mi
Ho Chi Minh Museum - 3.6 km / 2.2 mi
The preferred airport for InterContinental Hanoi Westlake by IHG is Noi Bai Intl. Airport (HAN) - 21.9 km / 13.6 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Contactless check-out is available
• LGBTQIA+ friendly
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed