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InterContinental Hanoi Westlake by IHG

InterContinental Hanoi Westlake by IHG

Hanoi
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at InterContinental Hanoi Westlake by IHG, where family adventures begin and smiles are guaranteed for every age, steps from West Lake and a 4-minute drive from Dong Xuan Market. This luxury hotel is 6 minutes drive to Ho Chi Minh Mausoleum and 8 minutes drive to Thang Long Water Puppet Theatre.

Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.

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Property Details

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Number of stairs to reach property - 5
  • Proposal/romance packages available
  • Front entrance ramp
  • Pool umbrellas
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • No accessible shuttle
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Meeting rooms
  • Garden
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Elevator door width (inches) - 39
  • 24-hour health club
  • Elevator door width (centimeters) - 98
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Library
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Cafe Du Lac, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.2 km / 0.1 mi
Syrena Shopping Center - 0.9 km / 0.6 mi
Tran Quoc Pagoda - 1.7 km / 1.1 mi
Quan Thanh Temple - 2.2 km / 1.4 mi
Rising Sun Park - 2.6 km / 1.6 mi
Ho Tay Water Park - 2.6 km / 1.6 mi
Hanoi Botanical Garden - 2.6 km / 1.6 mi
Hang Dau Water Tower - 3 km / 1.8 mi
Trinh Cong Son Walking Street - 3 km / 1.9 mi
Presidential Palace - 3.1 km / 1.9 mi
Ho Chi Minh Mausoleum - 3.1 km / 1.9 mi
Dong Xuan Market - 3.2 km / 2 mi
Thang Long Citadel - 3.2 km / 2 mi
One Pillar Pagoda - 3.3 km / 2 mi
Ho Chi Minh Museum - 3.4 km / 2.1 mi
The preferred airport for InterContinental Hanoi Westlake by IHG is Noi Bai Intl. Airport (HAN) - 21.5 km / 13.3 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • LGBTQ friendly
  • Cashless transactions are available
  • Contactless check-in is available
  • Property does not offer onsite COVID-19 testing

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.5 for children
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

5 Tu Hoa, Hanoi, 10000, Vietnam
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Free WiFi
Free self parking
Number of restaurants - 3
Children's pool
Number of swim-up bars - 1