Norus Las Condes

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, mobile payments, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Santiago? This apartment has 1615 square feet (150 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Apumanque - 0.4 km / 0.3 mi
Apoquindo - 0.5 km / 0.3 mi
KidZania Santiago - 1.4 km / 0.9 mi
Parque Araucano - 1.5 km / 0.9 mi
Parque Arauco Mall - 1.5 km / 1 mi
Clinica Alemana - 2.8 km / 1.7 mi
Los Leones Golf Club - 2.9 km / 1.8 mi
Mall Plaza Los Dominicos - 2.9 km / 1.8 mi
Los Dominicos Handicraft Village - 3 km / 1.9 mi
Pueblito Los Dominicos - 3 km / 1.9 mi
Tobalaba Urban Market - 3.4 km / 2.1 mi
Alto Las Condes - 3.7 km / 2.3 mi
Casacostanera - 3.7 km / 2.3 mi
Costanera Center - 4 km / 2.5 mi
Bicentennial Park - 4.1 km / 2.5 mi
The preferred airport for Norus Las Condes is Santiago Intl. Airport (SCL) - 26.9 km / 16.7 mi

• The seasonal pool will be open from December to March.
• Pool access available from 8:30 AM to 8:30 PM.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Property uses a professional cleaning service
• Events/parties not allowed
• Parking height restrictions apply
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
• A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.