Hotel de Yama, Hakone Lake Side

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Hakone? This hotel has 3305 square feet (307 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lake Ashi - 0.7 km / 0.4 mi
Hakone Shrine - 1.2 km / 0.7 mi
Hakone Komagatake Ropeway - 1.6 km / 1 mi
Hakone-en Aquarium - 1.7 km / 1.1 mi
Narukawa Art Museum - 2.1 km / 1.3 mi
Hakoneen Golf Course - 2.1 km / 1.3 mi
Hakone Checkpoint Museum - 2.9 km / 1.8 mi
Hakone Sekisho - 2.9 km / 1.8 mi
Hakone Karakuri Museum - 3 km / 1.8 mi
Hakuryu Shrine - 3 km / 1.8 mi
Kuzuryu Shrine - 3.1 km / 2 mi
Hakone Ekiden Museum - 3.4 km / 2.1 mi
Buddhist Stoneworks at Motohakone - 3.4 km / 2.1 mi
Hakone Pass Road Station - 4.5 km / 2.8 mi
Hakone Yunohana Golf Course - 6 km / 3.7 mi
The nearest airports are:
Haneda Airport (HND) - 102.4 km / 63.7 mi
Narita Intl. Airport (NRT) - 169 km / 105 mi

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Unicode Support true
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.