Phoenix Cocoon

Check-in

Check-in is from 4:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakuba Ski Jumping Stadium - 0.1 km / 0.1 mi
Happo Information Center - 0.5 km / 0.3 mi
Hakuba Happo-One Ski Area - 0.8 km / 0.5 mi
Happo-one Adam Gondola - 1.1 km / 0.7 mi
Hakuba Mini Train Park - 1.1 km / 0.7 mi
Wadanonomori Church - 1.2 km / 0.8 mi
Happo One Sakka Ski Lift - 1.4 km / 0.9 mi
Hakuba Olympic Museum - 1.4 km / 0.9 mi
Kurashita Onsen - 1.6 km / 1 mi
Hakuba Saegusa Art Museum - 1.8 km / 1.1 mi
Hakuba Art Museum - 2.3 km / 1.4 mi
Chubu-Sangaku National Park - 2.6 km / 1.6 mi
Iwatake Onsen - 2.8 km / 1.8 mi
Hakuba Iwatake Ski Resort - 3 km / 1.9 mi
Hakuba Green Sports Park - 3.4 km / 2.1 mi
The preferred airport for this vacation home is Haneda Airport (HND) - 295.1 km / 183.4 mi

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
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• Property uses a professional cleaning service
• Contactless check-in is available
• No elevators

Pets

• Pets not allowed