The Arc Residence

Check-in

Check-in is from 6:00 AM until midnight. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Alau Ice Palace - 2.1 km / 1.3 mi
Saryarka Velodrome - 2.2 km / 1.4 mi
EXPO 2017 - 2.4 km / 1.5 mi
Kazakhstan Central Concert Hall - 2.4 km / 1.5 mi
Parliament of Kazakhstan - 2.7 km / 1.7 mi
Singing Fountain - 2.9 km / 1.8 mi
Presidential Palace - 3.1 km / 1.9 mi
Supreme Court of the Republic of Kazakhstan - 3.2 km / 2 mi
House of Ministries - 3.2 km / 2 mi
Astana Arena - 3.3 km / 2 mi
MEGA Silk Way - 3.3 km / 2.1 mi
Keruen - 3.4 km / 2.1 mi
Bayterek Tower - 3.5 km / 2.2 mi
Islamic Centre - 3.7 km / 2.3 mi
Kazakhstan Ministry of Foreign Affairs - 3.8 km / 2.4 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 11 km / 6.9 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Cash deposit required
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Contactless check-in is available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed