Hotel Palace Puebla
Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and fans.
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- 24-hour front desk
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- Free self parking
- Free valet parking
- Luggage storage
- Couples/private dining
- Shopping mall on site
- Art gallery on site
- Proposal/romance packages available
- Wheelchair accessible – no
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Poblano de Arte Virreinal Museum - 0.2 km / 0.1 mi
Street of Candies - 0.2 km / 0.2 mi
Santa Monica Convent and Museum of Religious Art - 0.3 km / 0.2 mi
Zocalo Square - 0.3 km / 0.2 mi
Santo Domingo Church - 0.3 km / 0.2 mi
Candy Street - 0.3 km / 0.2 mi
Rosario Chapel - 0.3 km / 0.2 mi
Mexican Revolution Museum - 0.3 km / 0.2 mi
Puebla Cathedral - 0.4 km / 0.2 mi
El Parian Market - 0.4 km / 0.2 mi
Palafoxiana Library - 0.4 km / 0.3 mi
Alfenique House - 0.5 km / 0.3 mi
Bello Museum - 0.5 km / 0.3 mi
Amparo Museum - 0.5 km / 0.3 mi
Callejon del Sapo - 0.5 km / 0.3 mi
The nearest major airport is Hermanos Serdan Intl. Airport (PBC) - 35.4 km / 22 mi
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast and lunch, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- Enhanced food service safety measures are in place.
- No rollaway/extra beds available
- COVID-19 - Essential Workers Only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Pets not allowed
- No pets or service animals allowed
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between MXN 40 and MXN 100 for adults, MXN 40 and MXN 100 for children (approximately)