Create lifelong memories at Hotel SANSEbay, where family adventures begin and smiles are guaranteed for every age, a 3-minute walk from Monte Urgull and 6 minutes by foot from Donostia-San Sebastian Aquarium. This beach hotel is 4 minutes walk to Concha Beach and 7 minutes walk to Concha Promenade.

Ideal for families, our rooms come with a private balcony, premium bedding, a private bathroom with premium toiletries, a fully-stocked minibar, in-room coffee & tea facilities, air conditioning, cable & satellite channels and complimentary high-speed WiFi, rollaway beds and extra space for little ones. Conveniences include wheelchair-accessibility, an in-room safe, bathrobes, heated flooring and a full kitchen.

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Property Details

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge) and a communal living room.

Dry cleaning/laundry service
Motor boating nearby
Books
Casino nearby
Proposal/romance packages available
Health or beauty spa nearby
Babysitting or childcare (surcharge)
Express check-in
Swimming nearby
Television in common areas
Free WiFi
Change of towels (on request)
Tours/ticket assistance
Boat tours nearby
Airport transportation (surcharge)
Wheelchair accessible – no
No accessible shuttle
Surf lessons - nearby
Luggage storage
Express check-out
Canoeing nearby
Multilingual staff
Front desk (limited hours)
Water dispenser
Breakfast available (surcharge)
Marina nearby
Smoke-free property
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Snack bar/deli
Laundry facilities
Surfing/bodyboarding nearby
Hot springs nearby
Kayaking nearby
Self parking (surcharge)
Bicycle rentals on site
Concierge services
Total number of rooms - 27

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Basilica of Saint Mary of the Chorus - 0.2 km / 0.1 mi
31 de Agosto Kalea - 0.2 km / 0.1 mi
Port of San Sebastian - 0.2 km / 0.1 mi
Monte Urgull - 0.3 km / 0.2 mi
Goikoa Palace - 0.3 km / 0.2 mi
Bay of Biscay - 0.3 km / 0.2 mi
Casino Kursaal - 0.3 km / 0.2 mi
Plaza de La Constitucion - 0.3 km / 0.2 mi
San Vicente Church - 0.4 km / 0.2 mi
San Sebastian City Hall - 0.4 km / 0.3 mi
Zaldiko Maldikoa - 0.4 km / 0.3 mi
Donostia-San Sebastian Aquarium - 0.5 km / 0.3 mi
San Telmo Museum - 0.5 km / 0.3 mi
Naval Museum - 0.5 km / 0.3 mi
San Sebastián Turismo - 0.5 km / 0.3 mi
The nearest airports are:
San Sebastian (EAS) - 20.4 km / 12.7 mi
Biarritz (BIQ-Pays Basque) - 47.8 km / 29.7 mi
The preferred airport for Hotel SANSEbay is San Sebastian (EAS).

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Contactless check-out is available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
On bay
Beach nearby
Essential workers only - NO
No elevators

Pets

Pets not allowed

Other charges

Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
Airport shuttle fee: EUR 150.00 per vehicle
Self parking fee: EUR 30 per day
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle mari 21, San Sebastián, 20003, Spain

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