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Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel

Makkah Eastern Province
Check in 4:00 PM
Check out 12:00 PM
Create lifelong memories at Sheraton Makkah Jabal Al Kaaba Hotel, where family adventures begin and smiles are guaranteed for every age, within a 15-minute walk of Great Mosque of Makkah and Kaaba. This family-friendly hotel is 15 minutes walk to The Clock Towers and 65 minutes drive to Gate to Makkah.

Ideal for families, our rooms come with premium bedding, a fully-stocked minibar, air conditioning, relaxing in-room massage, mini-refrigerator, complimentary high-speed WiFi, daily housekeeping and cable & satellite channels, rollaway beds and extra space for little ones. Conveniences include a phone, a kitchenette, an iron and ironing board, a desk, an in-room safe, wheelchair-accessibility and bathrobes.

Property Details

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Tile flooring in public areas
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Smooth flooring in public areas
  • Vegetarian breakfast available
  • Eco-friendly cleaning products used
  • Front entrance ramp
  • No single-use plastic straws
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 15
  • Reusable cups only
  • Free WiFi
  • Braille or raised signage
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Handrails in hallways
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Infant/toddler toys
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Health or beauty spa nearby
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Composting
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Change of towels (on request)
  • Wedding services
  • Registration desk height (centimeters) - 97
  • Elevator door width (inches) - 59
  • Registration desk height (inches) - 38
  • Hallway handrail height (centimeters) - 79
  • Water-efficient toilets only
  • Stairwell handrail height (inches) - 30
  • Elevator door width (centimeters) - 150
  • Children's toys
  • Hallway handrail height (inches) - 31
  • Water-efficient showers only
  • Luggage storage
  • Stairwell handrail height (centimeters) - 76
  • Children's club
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 2
  • Library
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space
  • Computer station
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 161
  • Concierge services
  • Year Built - 2015
  • Number of buildings/towers - 1
  • Total number of rooms - 412
  • Number of floors - 29

Check-in

Check-in is from 4:00 PM until 5:00 PM. Guests must be at least 17 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local and international cuisine at Chocolate Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Makkah? This hotel has 161 square feet (15 square meters) of space consisting of conference space and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Great Mosque of Makkah - 0.5 km / 0.3 mi
60th Street - 0.7 km / 0.4 mi
Alkhalil Courtyard - 0.7 km / 0.4 mi
Souk Al-Khalil - 0.8 km / 0.5 mi
King Fahad Gate - 0.8 km / 0.5 mi
Well of Zamzam - 0.9 km / 0.6 mi
Maqam Ibrahim - 1 km / 0.6 mi
Kaaba - 1 km / 0.6 mi
Black Stone - 1 km / 0.6 mi
The Clock Towers - 1 km / 0.6 mi
Al-Salam Gate - 1.1 km / 0.7 mi
Safa and Marwah - 1.2 km / 0.8 mi
As-Haabee Exhibition - 1.4 km / 0.8 mi
Masjid Al-Jinn - 2.1 km / 1.3 mi
Al Malaa Cemetery - 2.4 km / 1.5 mi
The nearest major airport is King Abdulaziz Intl. Airport (JED) - 92.8 km / 57.7 mi

  • Couples wishing to share a room must provide proof of marriage.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.


Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately SAR 86.5 for adults and SAR 43.25 for children
  • Rollaway bed fee: SAR 120.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jabal Al Kaaba, Makkah, Eastern Province 24231, Saudi Arabia