Renaissance Suzhou Taihu Lake Hotel

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. Disposable personal items, such as toothbrush, razor, hair brush, are available on request in the lobby.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Alipay, Apple Pay, and WePay
• Cashless transactions are available
• Parties and events are allowed on site
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Chinese cuisine at Wanli, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Suzhou? This hotel has 11539 square feet (1072 square meters) of space consisting of conference space and 15 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lake Tai - 0.9 km / 0.6 mi
Suzhou Taihu Yuyangshan Scenic Area - 2.2 km / 1.4 mi
Piludian - 7.6 km / 4.7 mi
Si'tu Temple - 9.3 km / 5.8 mi
Qionglongshan Dongwu National Forest Park - 9.9 km / 6.2 mi
Taihu Bridge - 10 km / 6.2 mi
Mudu Ancient City - 13.9 km / 8.6 mi
Taihu Lake Wetland Park - 14 km / 8.7 mi
Suzhou West Hill Scenic Area - 14.3 km / 8.9 mi
Gusong Garden - 14.8 km / 9.2 mi
Guzhang Botanical Garden - 15.5 km / 9.7 mi
Taiping Mountain - 16.4 km / 10.2 mi
Suzhou Plum Garden - 17.7 km / 11 mi
Linwudong Scenic Resort - 17.7 km / 11 mi
Xishanlinwudong Scenic Resort - 17.7 km / 11 mi
The nearest major airport is Wuxi (WUX-Shuofang) - 39.8 km / 24.8 mi

• The seasonal pool will be open from July to September.
• Pool access available from 10:00 AM to 8:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• LGBTQIA+ friendly
• Events/parties allowed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: CNY 1000 per day

We have included all charges provided to us by the property.