NH Collection Santiago Casacostanera

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a smoke detector and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Casacostanera - 0.1 km / 0.1 mi
Bicentennial Park - 0.5 km / 0.3 mi
Santiago Metropolitan Park - 1.5 km / 0.9 mi
Parque Arauco Mall - 2.2 km / 1.4 mi
CasaPiedra Event and Conference Center - 2.2 km / 1.4 mi
Parque Araucano - 2.3 km / 1.4 mi
Tobalaba Urban Market - 2.4 km / 1.5 mi
Gran Torre Santiago - 2.5 km / 1.5 mi
Costanera Center - 2.5 km / 1.5 mi
Los Leones Golf Club - 2.6 km / 1.6 mi
Apoquindo - 2.8 km / 1.7 mi
KidZania Santiago - 2.9 km / 1.8 mi
Sculpture Park - 3 km / 1.8 mi
Vivo Panorámico - 3.3 km / 2 mi
Clinica Alemana - 3.3 km / 2.1 mi
The preferred airport for NH Collection Santiago Casacostanera is Santiago Intl. Airport (SCL) - 24.4 km / 15.2 mi

• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Bioscore Sustainability
• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 55
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 25
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.