Oriental Suites Hotel & Spa

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 17 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Early check-in is available for groups that reserve 5 rooms or more.

Other details

Stop by Romance for lunch, dinner, or brunch, where this restaurant specializes in Vietnamese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Hanoi Old Town Night Market - 0.1 km / 0.1 mi
Hoan Kiem Lake Weekend Walking Street - 0.1 km / 0.1 mi
Dong Kinh Nghia Thuc Square - 0.1 km / 0.1 mi
Ta Hien Street - 0.2 km / 0.1 mi
Hoan Kiem Lake - 0.3 km / 0.2 mi
Ha Noi Gallery - 0.3 km / 0.2 mi
Hang Gai Street - 0.3 km / 0.2 mi
The Old Quarter Gallery - 0.3 km / 0.2 mi
Thang Long Water Puppet Theatre - 0.4 km / 0.2 mi
Bach Ma Temple - 0.4 km / 0.2 mi
Ancient House - 0.4 km / 0.3 mi
Hang Ma Street - 0.4 km / 0.3 mi
Ngoc Son Temple - 0.5 km / 0.3 mi
Dong Xuan Market - 0.5 km / 0.3 mi
Ly Trieu Quoc Su Pagoda - 0.6 km / 0.4 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.3 km / 15.7 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed