Venice Heaven

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Ferretto Square - 0.7 km / 0.4 mi
Porto Marghera - 2.4 km / 1.5 mi
San Giuliano Park - 2.6 km / 1.6 mi
Forte Marghera - 2.9 km / 1.8 mi
Villa Salus Hospital - 3.3 km / 2.1 mi
Porte di Mestre Shopping Center - 3.7 km / 2.3 mi
Ospedale dell'Angelo - 4.1 km / 2.6 mi
Villa Foscari La Malcontenta - 8.3 km / 5.2 mi
Port of Venice - 9.2 km / 5.7 mi
Tronchetto Waterbus Stop - 9.2 km / 5.7 mi
Forte Bazzera - 9.2 km / 5.7 mi
Piazzale Roma - 9.4 km / 5.8 mi
Venice Marina - 9.5 km / 5.9 mi
Scuola Grande di San Rocco - 9.6 km / 6 mi
Grand Canal - 9.8 km / 6.1 mi
The nearest major airport is Marco Polo Airport (VCE) - 9.8 km / 6.1 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Children 18 years old and younger are not permitted at this property.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.