Sheraton Hong Kong Hotel & Towers

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, mobile payments, and cash
• Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
• Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Other details

Grab a bite at Celestial Court, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Kowloon? This hotel has 15043 square feet (1398 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tsim Sha Tsui Promenade - 0.1 km / 0.1 mi
Hong Kong Space Museum - 0.1 km / 0.1 mi
Peninsula Hong Kong - 0.2 km / 0.1 mi
Avenue of Stars - 0.3 km / 0.2 mi
Hong Kong Museum of Art - 0.3 km / 0.2 mi
Canton Road - 0.3 km / 0.2 mi
Chungking Mansions - 0.4 km / 0.2 mi
K11 Art Mall - 0.4 km / 0.2 mi
Tsim Sha Tsui Clock Tower - 0.5 km / 0.3 mi
Kowloon Mosque and Islamic Centre - 0.5 km / 0.3 mi
1881 Heritage - 0.5 km / 0.3 mi
Tsim Sha Tsui Star Ferry Pier - 0.5 km / 0.3 mi
Harbour City - 0.5 km / 0.3 mi
Granville Road - 0.5 km / 0.3 mi
Miramar Shopping Centre - 0.6 km / 0.4 mi
The preferred airport for Sheraton Hong Kong Hotel & Towers is Hong Kong International Airport (HKG) - 34.1 km / 21.2 mi

• Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• LGBTQIA+ friendly
• Beach nearby
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.