Create lifelong memories at Kampala Serena Hotel, where family adventures begin and smiles are guaranteed for every age, within a 15-minute walk of Uganda Golf Course and Independence Monument. This family-friendly hotel is 15 minutes walk to The Parliament of the Republic of Uganda and 15 minutes walk to Embassy of Belgium.

Ideal for families, our rooms come with premium bedding, rainfall showerhead, in-room coffee & tea facilities, complimentary daily newspaper, daily housekeeping, a 32-inch flat-screen TV, a fully-stocked minibar and complimentary high-speed WiFi, rollaway beds and extra space for little ones. Conveniences include bathrobes, an in-room safe, wheelchair-accessibility, a desk, a phone and an iron and ironing board.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Gift shops or newsstand
Proposal/romance packages available
Babysitting or childcare (surcharge)
Pool umbrellas
Number of meeting rooms - 16
Conference space size (meters) - 956
Swimming pool
Free wired internet
Limo or town car service available
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Fitness classes on site
Airport transportation (surcharge)
Conference center
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Wine release events
Wheelchair accessible (may have limitations)
Banquet hall
Express check-in
Spa treatment room(s)
Health club
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Yoga classes/instruction on site
Art gallery on site
Couples/private dining
Luggage storage
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 6
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Conference space
Free valet parking
Terrace
Hair salon
Pool sun loungers
Wheelchair accessible path of travel
Conference space size (feet) - 10290
Pilates classes on site
Concierge services
Year Built - 2003
Total number of rooms - 152
Number of floors - 6

Check-in

Check-in is from 12:00 PM until 6:00 PM.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Uganda Golf Course - 0.7 km / 0.4 mi
Independence Monument - 0.9 km / 0.6 mi
The Parliament of the Republic of Uganda - 0.9 km / 0.6 mi
Embassy of Belgium - 0.9 km / 0.6 mi
All Saints Cathedral - 1.2 km / 0.7 mi
Embassy of France - 1.4 km / 0.9 mi
Embassy of Sweden - 1.7 km / 1 mi
Embassy of Sudan - 1.7 km / 1 mi
Owino Market - 2 km / 1.2 mi
The Acacia Mall - 2.2 km / 1.4 mi
British High Commission - 2.5 km / 1.5 mi
Kisementi - 2.5 km / 1.5 mi
Mulago National Specialized Hospital - 2.6 km / 1.6 mi
Makerere University - 2.6 km / 1.6 mi
Uganda National Museum - 2.7 km / 1.7 mi
The preferred airport for Kampala Serena Hotel is Entebbe Intl. Airport (EBB) - 42.1 km / 26.1 mi

Pool access available from 6:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

Professional property host/manager

Pets

Pets not allowed

Other charges

Airport shuttle fee: UGX 242750 per person (one-way)
Rollaway bed fee: UGX 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Kintu Road, Kampala, 256, Uganda

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