Your journey of exceptional moments begins the instant you cross the threshold of Hotel Elena, where every detail is crafted to elevate your stay, just a 4-minute walk from Zócalo de Puebla and 10 minutes by foot from Puebla Cathedral. This hotel is 40 minutes drive to Africam Safari and 15 minutes drive to Angelopolis Commercial Center.

Our spacious rooms feature complimentary high-speed WiFi, daily housekeeping, premium bedding, a private bathroom with premium toiletries and a flat-screen TV, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include a phone, an in-room safe and a desk.

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Property Details

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Dry cleaning/laundry service
Free grocery shopping service
Outdoor furniture
Shared microwave
Shared refrigerator
Free WiFi
Upper floors accessible by stairs only
Tours/ticket assistance
Rooftop terrace
Wheelchair accessible – no
Luggage storage
Express check-out
Porter/bellhop
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Coffee/tea in common areas
Laundry facilities
Free self parking
Free valet parking
Terrace
Concierge services
Total number of rooms - 17

Check-in

Check-in is from 2:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Other details

You can enjoy a meal at the restaurant serving the guests of Hotel Elena, or stop in at the snack bar/deli. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mexican Revolution Museum - 0.1 km / 0.1 mi
Candy Street - 0.1 km / 0.1 mi
Street of Candies - 0.1 km / 0.1 mi
Santo Domingo Church - 0.3 km / 0.2 mi
Zócalo de Puebla - 0.4 km / 0.2 mi
Rosario Chapel - 0.4 km / 0.2 mi
Santa Monica Convent and Museum of Religious Art - 0.4 km / 0.3 mi
Artist Quarter - 0.5 km / 0.3 mi
Alfenique House - 0.5 km / 0.3 mi
Main Theater of Puebla - 0.5 km / 0.3 mi
El Parian Market - 0.5 km / 0.3 mi
Iglesia de la Compañía - 0.5 km / 0.3 mi
Palafoxiana Library - 0.6 km / 0.4 mi
Puebla Convention Center - 0.7 km / 0.4 mi
Amparo Museum - 0.7 km / 0.4 mi
The nearest major airport is Puebla Intl. Airport (PBC) - 35.9 km / 22.3 mi

No pets and no service animals are allowed at this property.
Parking height restrictions apply.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
Parking height restrictions apply
No elevators

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for cooked-to-order breakfast: approximately MXN 60 for adults and MXN 60 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle 2 Norte 608 Centro, Puebla, PUE 72000, Mexico

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