Eiger Mountain & Soul Resort

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 16 to check-in.

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards, mobile payments, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Barrys Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Indoor Rope Park - 0.2 km / 0.2 mi
Gletscherschlucht - 0.4 km / 0.2 mi
Oberer Gletscher - 0.4 km / 0.2 mi
Bussalp - 0.4 km / 0.2 mi
First Cable Car - 0.4 km / 0.3 mi
Sportzentrum Grindelwald - 0.4 km / 0.3 mi
Firstbahn AG - 0.5 km / 0.3 mi
Grindelwald - Wengen Ski Area - 0.6 km / 0.4 mi
Pfingstegg Cable Car - 0.8 km / 0.5 mi
Pringsteggbahn - 0.8 km / 0.5 mi
Fallboden - 1.3 km / 0.8 mi
Grindelwald Grund Gondola - 1.9 km / 1.2 mi
Pfingstegg Toboggan Run - 2.3 km / 1.4 mi
Swiss Alps Jungfrau-Aletsch - 2.9 km / 1.8 mi
Grindel Ski Lift - 6.4 km / 4 mi
The nearest airports are:
Bern (BRN-Belp) - 69.6 km / 43.2 mi
Zurich Airport (ZRH) - 153.5 km / 95.4 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
• Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.