THE SECRET Sölden

Check-in

Check-in is from 4:00 PM until 8:00 PM. Guests must be at least 16 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ötztaler Ache - 0.1 km / 0.1 mi
Gaislachkogltal Gondola - 0.3 km / 0.2 mi
Mittelstation Ski Lift - 0.9 km / 0.6 mi
Freizeit Arena - 1.5 km / 0.9 mi
Hochsoelden Ski Lift - 1.6 km / 1 mi
Giggijoch Ski Lift - 1.8 km / 1.1 mi
Langegg Ski Lift - 4.4 km / 2.8 mi
Rotkogl Ski Lift - 4.5 km / 2.8 mi
Stabele Ski Lift - 4.5 km / 2.8 mi
Hochsoelden Ski Area - 4.8 km / 3 mi
Heidebahn - 5 km / 3.1 mi
Heide Ski Lift - 5 km / 3.1 mi
Wasserkar Ski Lift - 6.2 km / 3.9 mi
Gratl Ski Lift - 7.6 km / 4.7 mi
1a Ski Run - 8.2 km / 5.1 mi
The nearest major airport is Kranebitten Airport (INN) - 83.8 km / 52.1 mi

• Pool access available from 7:00 AM to 8:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• The property is professionally cleaned.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Parking height restrictions apply
• Essential workers only - NO
• Guest will receive an email before arrival 2 weeks
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property. This property charges the following mandatory cleaning fees per stay, collected at the property: EUR 20 for until 4 night bookings and EUR 80 for more than 4 night bookings.