Banyan Tree Phuket

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Additional fees apply to children 4-11 years old for breakfast 750 THB when sharing existing bedding.

Other details

Enjoy seafood at Watercourt, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Laguna Phuket Golf Club - 0.1 km / 0.1 mi
Bang Tao Beach - 0.6 km / 0.4 mi
Sirinat National Park - 2.4 km / 1.5 mi
Boat Avenue Mall Phuket - 2.7 km / 1.7 mi
Porto de Phuket Shopping Centre - 2.7 km / 1.7 mi
Porto de Phuket - 3.1 km / 1.9 mi
Bang-Tao Night Market - 3.9 km / 2.4 mi
Layan Beach - 4.3 km / 2.7 mi
Ko Rok Nok - 5 km / 3.1 mi
Blue Tree - 5.3 km / 3.3 mi
The Plaza Surin - 6.2 km / 3.8 mi
Banana Beach - 6.2 km / 3.9 mi
Surin Beach - 7.2 km / 4.5 mi
Pansea Beach - 7.8 km / 4.8 mi
Laem Singh Beach - 8.2 km / 5.1 mi
The preferred airport for Banyan Tree Phuket is Phuket Intl. Airport (HKT) - 16.3 km / 10.2 mi

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• Cashless transactions are available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• New Year's Eve (December 31) Gala Dinner per adult: THB 20000
• New Year's Eve (December 31) Gala Dinner per child: THB 10000 (from 4 to 11 years old)

We have included all charges provided to us by the property.