Begin your wellness journey at Lotte The Residence, you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This spa aparthotel is 9 minutes drive to Hoan Kiem Lake and 9 minutes drive to St. Joseph's Cathedral of Hanoi.

Pamper yourself thanks to daily housekeeping, a flat-screen TV, air conditioning, complimentary daily newspaper, mini-refrigerator, complimentary high-speed WiFi, room service and a private bathroom with premium toiletries, in-room treatments and spa robes. Conveniences include an in-room safe, bathrobes, a kitchenette, a desk, an iron and ironing board and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access and concierge services.

Covered parking
Dry cleaning/laundry service
Secured parking
Wheelchair accessible (may have limitations)
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Number of outdoor pools - 1
Garden
Full-service spa
Luggage storage
Porter/bellhop
24-hour front desk
Breakfast available (surcharge)
Playground on site
Number of restaurants - 1
Library
Safe-deposit box at front desk
Sauna
Children's pool
Laundry facilities
Free self parking
Elevator
Fitness facilities
Free valet parking
Pool sun loungers
ATM/banking
Concierge services
Number of buildings/towers - 1
Total number of rooms - 258
Number of floors - 65

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Embassy of the Republic of Korea - 0.1 km / 0.1 mi
Lotte Center Hanoi - 0.1 km / 0.1 mi
Australian Embassy - 0.2 km / 0.1 mi
Thu Le Park - 0.3 km / 0.2 mi
Embassy of Japan - 0.3 km / 0.2 mi
Vincom Center Metropolis - 0.3 km / 0.2 mi
Van Phuc Diplomatic Corps - 0.7 km / 0.4 mi
Embassy of Brunei Darussalam - 0.9 km / 0.6 mi
Embassy of the Republic of the Union of Myanmar - 0.9 km / 0.6 mi
Embassy of Bulgaria - 1 km / 0.6 mi
West Lake - 1.7 km / 1 mi
Vietnam Museum of Ethnology - 1.7 km / 1.1 mi
US Embassy - 1.8 km / 1.1 mi
Museum of Ethnology - 2.1 km / 1.3 mi
Ho Chi Minh Museum - 2.5 km / 1.5 mi
The preferred airport for Lotte The Residence is Noi Bai Intl. Airport (HAN) - 24.2 km / 15 mi

The property is professionally cleaned.
At check-in, guests must provide a record of full COVID-19 vaccination.

Hotel policies

General

Professional property host/manager
Guests must provide proof of COVID-19 vaccination
No cribs (infant beds) available
Property uses a professional cleaning service
Essential workers only - NO
Property does not offer onsite COVID-19 testing
Guests must provide health documentation

Pets

Pets not allowed

Other charges

Fee for full breakfast: approximately VND 450000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

54 Lieu Giai, Hanoi, , Vietnam

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