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The Ritz-Carlton, Shenzhen

The Ritz-Carlton, Shenzhen

Shenzhen Guangdong
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from December 10 2025 to December 11 2025 (dates subject to change):

  • Swimming pool
The property will be renovating from January 1 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Surrender to tranquility the moment you step into The Ritz-Carlton, Shenzhen, where relaxation is an art form, a 7-minute walk from Shenzhen Convention and Exhibition Center and 13 minutes by foot from Coco Park Shopping Center. This luxury hotel is 3 minutes drive to Shenzhen Lianhuashan Park and 20 minutes drive to Splendid China Folk Village.

Rejuvenate with a flat-screen TV, a fully-stocked minibar, premium bedding, in-room coffee & tea facilities, daily housekeeping, a private bathroom with premium toiletries, complimentary daily newspaper and air conditioning, direct access to our luxury spa. Conveniences include bathrobes, an iron and ironing board, a desk, an in-room safe, wheelchair-accessibility and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Garage
  • Long-term parking (surcharge)
  • Proposal/romance packages available
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of hot tubs - 2
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Number of accessible parking spaces - 1
  • Mountain climbing nearby
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Rooftop garden
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Couples/private dining
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Business center
  • 24-hour front desk
  • Housekeeping on request
  • Designated smoking areas (fines apply)
  • Hair salon
  • ATM/banking
  • Pilates classes on site
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Train station pickup (surcharge)
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Pool umbrellas
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 1462
  • Limo or town car service available
  • Designated smoking areas
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Water dispenser
  • Coffee/tea in common areas
  • Secured parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Health or beauty spa nearby
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Full-service spa
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 43
  • Off-street parking
  • Elevator door width (centimeters) - 110
  • Lifeguard on site
  • Number of restaurants - 3
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 15737
  • Fence around pool
  • Year Built - 2008
  • Number of buildings/towers - 1
  • Total number of rooms - 280
  • Number of floors - 28

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy international cuisine at Flavorz 全日制餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shenzhen? This hotel has 15737 square feet (1462 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Shenzhen Convention and Exhibition Center - 0.6 km / 0.4 mi
Coco Park Shopping Center - 1.1 km / 0.7 mi
Shenzhen Lianhuashan Park - 2 km / 1.2 mi
Shenzhen Civic Center - 2.2 km / 1.3 mi
Shenzhen Concert Hall - 2.3 km / 1.4 mi
Shenzhen Central Park - 2.3 km / 1.4 mi
Huaqiangbei - 2.5 km / 1.6 mi
Huanggang Border Crossing - 2.6 km / 1.6 mi
Huanggang Port - 2.8 km / 1.7 mi
Lianhua Mountain Park - 3.1 km / 1.9 mi
SEG Electronics - 4 km / 2.5 mi
Shenzhen Bay - 4.8 km / 3 mi
Shenzhen Golf Club - 4.9 km / 3.1 mi
Shenzhen Science and Technology Museum - 5 km / 3.1 mi
KK Mall - 5.4 km / 3.3 mi
The nearest airports are:
Hong Kong International Airport (HKG) - 46.6 km / 28.9 mi
Shenzhen Intl. Airport (SZX) - 32.1 km / 19.9 mi
The preferred airport for The Ritz-Carlton, Shenzhen is Shenzhen Intl. Airport (SZX).

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQIA+ friendly
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 525.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

116 Fuhua San Road, Shenzhen, Guangdong 518048, China
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