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Krystal Cancun

Krystal Cancun

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Krystal Cancun, where every moment is designed to delight both kids and parents, you'll be a 5-minute drive from La Isla Shopping Mall and 6 minutes from Aquaworld. This beach resort is 20 minutes drive to El Rey Ruins and 25 minutes drive to Plaza Las Americas.

Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

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Property Details

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 5
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Sailing nearby
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Fitness classes on site
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • Vegan menu options available
  • Vegetarian menu options available
  • Parasailing nearby
  • Multilingual staff
  • Water dispenser
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Banquet hall
  • Beach umbrellas
  • Windsurfing nearby
  • Television in common areas
  • Spa treatment room(s)
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Boat tours nearby
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 36
  • Water dispenser use by guests actively encouraged
  • Elevator door width (centimeters) - 91
  • Wheelchair accessible – no
  • Children's toys
  • Luggage storage
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 4
  • Golfing nearby
  • Smoke-free property
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Free valet parking
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at El Mortero, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cancun Convention Center - 0.2 km / 0.1 mi
Gaviota Azul Beach - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.3 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi
Tortuga Beach - 3.1 km / 1.9 mi
La Isla Shopping Mall - 3.4 km / 2.1 mi
Cinemex La Isla Cancun - 3.7 km / 2.3 mi
Tequila Museum - 3.7 km / 2.3 mi
The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Kukulcan km 9, lotes 9 y 9A, Cancun, QROO 77500, Mexico
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