Name: Banyan Tree Mayakoba
Address: Carretera Federal Chetumal Puerto Juarez Km 298, Playa del Carmen, 77710, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.8

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Bring your furry friend to a home away from home at Banyan Tree Mayakoba, where every tail wag is welcomed with open arms, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 40 minutes drive to Xcaret Eco Theme Park.

Enjoy hassle-free stays with relaxing in-room massage, daily housekeeping, a 50-inch flat-screen TV, a fully-stocked minibar, rainfall showerhead, a private balcony, premium bedding and a private pool, thoughtful room features designed to suit every guest. Conveniences include an in-room safe, wheelchair-accessibility, an iron and ironing board, bathrobes and a phone.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Golf cart
Proposal/romance packages available
Golf clubs (equipment)
Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Free WiFi
Scuba diving nearby
Number of bars/lounges - 3
Number of poolside bars - 1
Number of beach bars - 1
Number of outdoor pools - 2
Braille or raised signage
Water skiing nearby
Tours/ticket assistance
Recycling
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 4
Multilingual staff
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Ecotours on site
Laundry facilities
Children's club (free)
Elevator
Tasting room
Games
Books
Banquet hall
Ballroom
Wheelchair-accessible concierge desk
Express check-in
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Golfing on site
Well-lit path to entrance
Hiking/biking trails on site
Picnic area
Garden
Free newspapers in lobby
Wedding services
Beach towels
24-hour fitness facilities
Boat tours on site
Free bicycles on site
Golf lessons on site
Pro shop
Golf caddy
Clubhouse
Private picnics
Couples/private dining
Designer stores on site
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Archery on site
Playground on site
Kayaking on site
Terrace
Tennis on site
Hair salon
Golf course on site
ATM/banking
Concierge services
Dry cleaning/laundry service
Gift shops or newsstand
Ziplining nearby
Pool umbrellas
Number of meeting rooms - 4
Conference space size (meters) - 308
Sailing on site
On private beach
Parasailing nearby
Wheelchair accessible (may have limitations)
Fishing nearby
Food and water bowls
Secured parking
Beach umbrellas
Windsurfing nearby
Skydiving nearby
Spa treatment room(s)
Health club
Full-service spa
Yoga classes/instruction on site
Cave exploring/spelunking nearby
Lifeguard on site
Number of restaurants - 1
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Snack bar/deli
Sauna
Children's pool
Hiking/biking trails nearby
Steam room
Free self parking
Conference space
Free valet parking
Beach sun loungers
Computer station
Pool sun loungers
Conference space size (feet) - 3310
24-hour business center
Year Built - 2009
Total number of rooms - 161
Number of floors - 2

Check-in

Check-in is from 3:00 PM until 1:00 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 2 km / 1.3 mi
Chun-Zumbul (diving site) - 2.6 km / 1.6 mi
Gran Coyote Golf - 3.6 km / 2.2 mi
Playa Xcalacoco - 4.8 km / 3 mi
Tres Rios Ecopark - 5.7 km / 3.6 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 7.4 km / 4.6 mi
Punta Esmeralda Beach - 7.6 km / 4.7 mi
Temazcal Natura - 8.2 km / 5.1 mi
Playa 88 - 8.7 km / 5.4 mi
Playa del Carmen Main Beach - 8.7 km / 5.4 mi
Playa Avenida Colosio - 8.9 km / 5.5 mi
Mario Villanueva Stadium Madrid - 9 km / 5.6 mi
Plaza Las Americas - 9.6 km / 6 mi
Super Chedraui Selecto Avenida 10 - 9.9 km / 6.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.4 km / 27 mi
Cancun Intl. Airport (CUN) - 50.9 km / 31.6 mi
The preferred airport for Banyan Tree Mayakoba is Cancun Intl. Airport (CUN).

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Hotel policies

General

Professional property host/manager
Onsite COVID-19 testing (PCR) is available
By ocean
Onsite COVID-19 testing (Antigen) is available

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 22
Pet max weight (per pet) in kg is 10
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
Pet fee: USD 60 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 134.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal Chetumal, Playa del Carmen, QROO 77710, Mexico

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