Xihu Memories Tree Hotel

Check-in

Check-in is from 2:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted

Other details

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Viewing Fish at Flower Harbor - 0.4 km / 0.3 mi
Prince Bay Park - 0.5 km / 0.3 mi
West Lake - 0.7 km / 0.4 mi
Su Dongpo Memorial Hall - 1 km / 0.6 mi
Hangzhou Zoo - 1.2 km / 0.7 mi
Huangang Garden - 1.3 km / 0.8 mi
Manlong Guiyu Park - 1.4 km / 0.9 mi
Jingci Temple - 1.5 km / 0.9 mi
Siyan Well - 1.6 km / 1 mi
Hupao Valley Spring - 1.7 km / 1.1 mi
China National Tea Museum - 1.8 km / 1.1 mi
Three Pools Mirroring the Moon - 2.3 km / 1.4 mi
Liulang Wenying Park - 2.3 km / 1.4 mi
Leifeng Pagoda - 2.4 km / 1.5 mi
Dreaming of the Tiger Spring - 2.5 km / 1.5 mi
The nearest major airport is Hangzhou (HGH-Xiaoshan Intl.) - 33.3 km / 20.7 mi

• At check-in, guests must provide a negative PCR COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
• Unicode Support true
• No rollaway/extra beds available
• Minimum age for negative COVID-19 test result requirement: 1
• Negative COVID-19 test result must be of specific type(s): PCR
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Pets not allowed