Hotel Riu Emerald Bay - All Inclusive

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
• Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Other details

You can enjoy a meal at Las Tres Islas serving the guests of Hotel Riu Emerald Bay - All Inclusive, or stop in at the snack bar/deli. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Brujas - 0.7 km / 0.4 mi
Mazagua Aquatic Park - 0.9 km / 0.5 mi
Marina Mazatlan Golf Course - 2.4 km / 1.5 mi
Mazatlan International Center - 4.7 km / 2.9 mi
Cerritos Beach - 4.7 km / 2.9 mi
Bula - 5.8 km / 3.6 mi
Galerias Mazatlan - 6 km / 3.7 mi
Pacific Golf Center - 8.1 km / 5 mi
Playa Sábalo - 8.1 km / 5 mi
Islands and Protected Areas of the Gulf of California - 8.1 km / 5 mi
El Cid Country Club Golf Course - 9.3 km / 5.8 mi
La Gran Plaza Mall - 10.5 km / 6.5 mi
Casino del Rey - 10.9 km / 6.8 mi
Punta Camaron Beach - 11 km / 6.8 mi
Sea Shell City Museum - 11.2 km / 7 mi
The preferred airport for Hotel Riu Emerald Bay - All Inclusive is General Rafael Buelna Intl. Airport (MZT) - 37.1 km / 23 mi

• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.

Hotel policies

General

• Service animals not allowed
• Pets not allowed

Pets

• Service animals not allowed
• Pets not allowed