Reserva Natural El Matuy

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 6 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Electricity is not provided
• Noise-free guestrooms cannot be guaranteed

Other details

Enjoy a satisfying meal at El Matuy serving guests of Reserva Natural El Matuy. A complimentary continental breakfast is served daily from 8 AM to 9:30 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Palomino Beach - 0.1 km / 0.1 mi
Sierra Nevada de Santa Marta National Park - 3.8 km / 2.4 mi
Río Palomino - 4.2 km / 2.6 mi
Mingueo Church - 19.5 km / 12.1 mi
Koralia Beach - 28.5 km / 17.7 mi
Buritaca Beach - 29.1 km / 18.1 mi
Mareygua Beach - 29.5 km / 18.3 mi
Quebrada Valencia Waterfall - 30.6 km / 19 mi
Guachaca River - 33.5 km / 20.8 mi
Río Jeréz - 34.9 km / 21.7 mi
Parque Isla Salamanca - 37.7 km / 23.5 mi
Enchanted Pools - 38.3 km / 23.8 mi
Costeño Beach - 38.9 km / 24.2 mi
Macondo Labyrinth - 40.3 km / 25.1 mi
Tayrona National Natural Park - 46 km / 28.6 mi
The preferred airport for Reserva Natural El Matuy is Riohacha (RCH-Almirante Padilla) - 91.8 km / 57 mi

• There is no hot water on site.
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed
• No hot water onsite
• No elevators

Pets

• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.