Relais Ortaglia

Check-in

Check-in is from 4:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking. The deposit is payable via secure link, due within 48 hours after booking.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite from the snack bar/deli serving guests of Relais Ortaglia. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk and multilingual staff. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Val di Chiana - 0.1 km / 0.1 mi
Triacca Winery - 1.1 km / 0.7 mi
San Biagio - 1.5 km / 1 mi
Torre del Pulcinella - 1.7 km / 1 mi
Medici Fortress - 1.9 km / 1.2 mi
Dome of Montepulciano - 2 km / 1.2 mi
Consorzio del Vino Nobile di Montepulciano - 2 km / 1.2 mi
Palazzo Comunale - 2 km / 1.3 mi
Cantina del Redi - 2 km / 1.3 mi
Piazza Grande - 2 km / 1.3 mi
Cantina Contucci - 2 km / 1.3 mi
Palazzo Ricci - 2.1 km / 1.3 mi
Civic Museum - 2.1 km / 1.3 mi
Torre di Pulcinella - 2.5 km / 1.6 mi
Church of St. Augustine - 2.5 km / 1.6 mi
The preferred airport for Relais Ortaglia is Florence Airport, Peretola (FLR) - 130.6 km / 81.1 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from March to November.
• Pool access available from 7:00 AM to 9:00 PM.
• Hot springs access available from 6:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the affittacamere prior to arrival, using the contact information on the booking confirmation.
• Children 16 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Cashless transactions are available
• Children not allowed
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
• Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.