Windsor Puerta del Sol

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - B84363704
• This property accepts credit cards, debit cards, mobile payments, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Other details

You can enjoy a meal at La Carmela serving the guests of Windsor Puerta del Sol, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerta del Sol - 0.1 km / 0.1 mi
Calle de Alcalá - 0.1 km / 0.1 mi
Plaza de Canalejas - 0.1 km / 0.1 mi
Plaza de Santa Ana - 0.2 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.3 km / 0.2 mi
Congress of Deputies - 0.4 km / 0.3 mi
Gran Via - 0.5 km / 0.3 mi
Círculo de Bellas Artes - 0.5 km / 0.3 mi
Thyssen-Bornemisza National Museum - 0.6 km / 0.4 mi
Paseo del Prado - 0.6 km / 0.4 mi
Plaza de Callao - 0.6 km / 0.4 mi
Casino Gran Via - 0.6 km / 0.4 mi
Plaza Mayor - 0.7 km / 0.4 mi
San Miguel Market - 0.8 km / 0.5 mi
The preferred airport for Windsor Puerta del Sol is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.1 km / 10 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Pet max weight (per pet) in lb is 33
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed