Name: Crowne Plaza Knoxville Downtown University by IHG
Address: 401 W Summit Hill Dr, Knoxville, TN, 37902, US
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Knoxville Tennessee

Check in 3:00 PM

Check out 12:00 PM

This hotel has renovations that may affect your stay read more

Create lifelong memories at Crowne Plaza Knoxville Downtown University by IHG, where family adventures begin and smiles are guaranteed for every age, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 4 minutes drive to Neyland Stadium and 4 minutes drive to Thompson–Boling Arena.

Ideal for families, our rooms come with air conditioning, complimentary high-speed WiFi, a 55-inch flat-screen TV, in-room coffee & tea facilities, a private bathroom with premium toiletries, room service and daily housekeeping, rollaway beds and extra space for little ones. Conveniences include a phone, bathrobes, wheelchair-accessibility, an iron and ironing board, a desk and an in-room safe.

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Property Details

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Comprehensive recycling policy
Vegetarian breakfast available
Grey water recycling system
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 10
No single-use plastic stirrers
Conference space size (meters) - 1456
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Braille or raised signage
Number of indoor pools - 1
Assistive listening devices available
Internet access - wireless
All property's electricity comes from renewable sources
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Elevator
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Covered parking
Organic food
Showcase for local artists
Wheelchair accessible (may have limitations)
Banquet hall
Covered parking
Ballroom
Food and water bowls
Vending machine
Locally-owned & organized tours & activities
Wheelchair-accessible van parking
Meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible public washroom
24-hour fitness facilities
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Smoke-free property
Safe-deposit box at front desk
Self parking (surcharge)
Conference space
Valet parking (surcharge)
Pool sun loungers
ATM/banking
Conference space size (feet) - 15670
24-hour business center
Concierge services
Number of buildings/towers - 1
Total number of rooms - 195
Number of floors - 12

Check-in

Check-in is from 3:00 PM. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Knoxville Visitors Center - 0.1 km / 0.1 mi
Tennessee Vallley of Authority - 0.2 km / 0.1 mi
Market Square - 0.2 km / 0.1 mi
Maple Hall - 0.3 km / 0.2 mi
The Emporium Center - 0.3 km / 0.2 mi
Charles Krutch Park - 0.4 km / 0.3 mi
Regal Riviera - 0.5 km / 0.3 mi
East Tennessee History Center - 0.5 km / 0.3 mi
Knox Whiskey Works - 0.5 km / 0.3 mi
Tennessee Theatre - 0.5 km / 0.3 mi
Historic Southern Railway Station - 0.6 km / 0.4 mi
Knoxville Convention Center - 0.7 km / 0.4 mi
St. John's Episcopal Cathedral - 0.7 km / 0.5 mi
Sunsphere Tower - 0.8 km / 0.5 mi
First Baptist Church - 0.8 km / 0.5 mi
The nearest major airport is McGhee Tyson Airport (TYS) - 22.7 km / 14.1 mi

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 6:00 AM to 11:00 PM.
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Contactless check-out is available
LGBTQIA+ friendly
Parking height restrictions apply
Cashless transactions are available
Essential workers only - NO

Pets

Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for buffet breakfast: approximately USD 20.21 for adults and USD 10.11 for children
Covered self parking fee: USD 27.31 per day (in/out privileges)
Covered valet parking fee: USD 38.24 per night (in/out privileges)
Pet fee: USD 43.70 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

401 W Summit Hill Dr, Knoxville, Tennessee 37902, United States

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Crowne Plaza Knoxville Downtown University by IHG