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1800 244 400 INTL. +61 3 8827 0770
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Turtle Beach Resort

Turtle Beach Resort

Mermaid Beach Queensland
Check in 3:00 PM
Check out 10:00 AM
Step into a world of family fun and comfort at Turtle Beach Resort, where every moment is designed to delight both kids and parents, you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This family-friendly hotel is 3 minutes drive to Kurrawa Beach and 4 minutes drive to The Star Gold Coast.

Make yourself at home in one of the 141 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.

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Property Details

Spend the day on the private beach or dip into one of the 4 outdoor swimming pools or 4 hot tubs. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Free water park access
  • Parking (limited spaces)
  • Airport transportation
  • Swimming nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 4
  • Number of outdoor pools - 4
  • Tours/ticket assistance
  • Shopping center shuttle (surcharge)
  • Airport transportation (surcharge)
  • Surf lessons - nearby
  • Outdoor tennis courts - 1
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Theme park shuttle (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (surcharge)
  • Fitness facilities
  • Motor boating nearby
  • Secured parking
  • Uncovered parking
  • Casino nearby
  • Fishing nearby
  • Arcade/game room
  • Upper floors accessible by stairs only
  • Picnic area
  • Garden
  • Supervised childcare/activities (surcharge)
  • Boat tours nearby
  • Area shuttle (surcharge)
  • Miniature golf on site
  • Off-street parking
  • Wheelchair accessible – no
  • Private beach nearby
  • Luggage storage
  • Canoeing nearby
  • Playground on site
  • Number of restaurants - 1
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Surfing/bodyboarding nearby
  • Free self parking
  • Kayaking nearby
  • Waterslide
  • Terrace
  • Pool sun loungers

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
  • Sunday - Thursday: 7 AM - 7 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at Deck Resturant and Bar, a poolside family restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Putt Putt Golf Mermaid Beach - 0.9 km / 0.6 mi
Nobby Beach - 0.9 km / 0.6 mi
Miami Beach - 1.7 km / 1.1 mi
Miami Marketta - 1.8 km / 1.1 mi
Pacific Fair Shopping Centre - 1.9 km / 1.2 mi
Kurrawa Beach - 1.9 km / 1.2 mi
Pizzey Park Sporting Complex - 2 km / 1.3 mi
Dracula's Cabaret - 2.2 km / 1.4 mi
The Star Gold Coast - 2.4 km / 1.5 mi
The Oasis - 2.6 km / 1.6 mi
North Burleigh Lookout - 2.9 km / 1.8 mi
Gold Coast Convention and Exhibition Centre - 3 km / 1.9 mi
Broadbeach Beach - 3 km / 1.9 mi
Miami One Shopping Centre - 3 km / 1.9 mi
North Burleigh Beach - 3 km / 1.9 mi
The preferred airport for Turtle Beach Resort is Coolangatta Airport (OOL) - 25.6 km / 15.9 mi

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • The property is professionally cleaned.

Hotel policies

General

  • Professional property host/manager
  • Property uses a professional cleaning service
  • Parking height restrictions apply
  • No elevators

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay
We have included all charges provided to us by the property.

Other charges

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 15 per person
  • Airport shuttle fee: AUD 50 per person (one way)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 45 per night
  • High chair fee: AUD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
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Free WiFi
Free self parking
Number of restaurants - 1
Children's pool
Number of bars/lounges - 1