The Reef Retreat

Check-in

Check-in is from 2:00 PM until 5:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 5:30 PM

If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Vie Spa Palm Cove - 1 km / 0.6 mi
Palm Cove Beach - 1.6 km / 1 mi
Wet Tropics of Queensland - 2.1 km / 1.3 mi
Macalister Range National Park - 2.2 km / 1.4 mi
Clifton Village Shopping Centre - 2.5 km / 1.6 mi
Clifton Beach - 3.2 km / 2 mi
Kewarra Beach - 3.8 km / 2.4 mi
Kuranda National Park - 6.1 km / 3.8 mi
Mount Formartine North Summit - 6.8 km / 4.3 mi
Smithfield Conservation Park - 7.4 km / 4.6 mi
Trinity Beach - 9.7 km / 6 mi
Earl Hill Conservation Park - 9.7 km / 6 mi
Moon River Beach - 10.5 km / 6.5 mi
Smithfield Mountain Bike Park Trail Head - 11.3 km / 7 mi
Cable Ski Cairns - 11.9 km / 7.4 mi
The preferred airport for The Reef Retreat is Cairns Intl. Airport (CNS) - 25.4 km / 15.8 mi

• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-out is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Property uses a professional cleaning service
• Beach nearby
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed