Hotel Bestmark Platinum

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Other details

Enjoy a meal at Bestmark Platino, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary local cuisine breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Great Wall - Indoor Climbing Gym - 0.2 km / 0.1 mi
St. Thomas University - 0.3 km / 0.2 mi
Clínica de Marly - 0.4 km / 0.2 mi
Galerias - 0.8 km / 0.5 mi
Universidad La Gran Colombia - 1 km / 0.6 mi
Central Military Hospital - 1.2 km / 0.8 mi
Lourdes Square - 1.4 km / 0.9 mi
Javeriana University - 1.5 km / 0.9 mi
San Ignacio University Hospital - 1.5 km / 0.9 mi
El Cubo Business and Recreation Center - 1.8 km / 1.1 mi
Royal Center - 1.8 km / 1.1 mi
Movistar Arena - 1.9 km / 1.2 mi
National University of Colombia - 1.9 km / 1.2 mi
Estadio Nemesio Camacho - 1.9 km / 1.2 mi
Colombia Stock Exchange - 2.4 km / 1.5 mi
The nearest major airport is El Dorado Intl. Airport (BOG) - 12.9 km / 8 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.