Hilton Garden Inn Jacksonville Downtown Southbank

Check-in

Check-in is from 3:00 PM until 4:00 AM. Guests must be at least 21 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Planning an event in Jacksonville? This hotel has 1226 square feet (114 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jacksonville Historical Center - 0.7 km / 0.4 mi
Theatre Jacksonville - 1.2 km / 0.7 mi
Baptist Medical Center Jacksonville - 1.2 km / 0.8 mi
Friendship Park - 1.3 km / 0.8 mi
Baptist Health - 1.5 km / 0.9 mi
Friendship Fountain - 1.5 km / 0.9 mi
River City Marina - 1.6 km / 1 mi
Florida Theatre - 2.2 km / 1.4 mi
Masonic Temple - 2.4 km / 1.5 mi
Jacksonville Museum of Modern Art - 2.5 km / 1.5 mi
Museum of Contemporary Art Jacksonville - 2.5 km / 1.6 mi
Times-Union Center for the Performing Arts - 2.5 km / 1.6 mi
Jacksonville Symphony Orchestra - 2.6 km / 1.6 mi
Riverside Arts Market - 2.7 km / 1.7 mi
Cummer Museum of Art and Gardens - 2.9 km / 1.8 mi
The nearest airports are:
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 27.7 km / 17.2 mi
Jacksonville International Airport (JAX) - 25.9 km / 16.1 mi
St. Augustine, FL (UST-Northeast Florida Regional) - 57.5 km / 35.7 mi
The preferred airport for Hilton Garden Inn Jacksonville Downtown Southbank is Jacksonville International Airport (JAX).

• Pool access available from 10:00 AM to 10 PM.
• Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
• Contactless check-out is available
• LGBTQIA+ friendly
• Contactless check-in is available
• Essential workers only - NO

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 75
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 34
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed