Casa Serena

Check-in

Check-in is from 12:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Other details

Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mall del Sol Shopping Center - 0.1 km / 0.1 mi
Consorcio Nobis - 0.7 km / 0.4 mi
Plaza del Sol - 0.8 km / 0.5 mi
Antonio Neumane Park - 1 km / 0.7 mi
Guayaquil Convention Center - 1.2 km / 0.7 mi
World Trade Center - 2 km / 1.3 mi
Supercines Orellana - 2.4 km / 1.5 mi
San Marino Mall - 2.7 km / 1.7 mi
Policentro - 3 km / 1.9 mi
Hospital Clinic Kennedy - 3.1 km / 1.9 mi
Guayaquil Parrot - 3.3 km / 2 mi
La Rotonda Shopping Center - 3.4 km / 2.1 mi
City Mall - 3.4 km / 2.1 mi
Voltaire Paladines Polo Coliseum - 3.4 km / 2.1 mi
Modelo Alberto Spencer Herrera Stadium - 3.4 km / 2.1 mi
The nearest major airport is Jose Joaquin de Olmedo Intl. Airport (GYE) - 2.4 km / 1.5 mi

• Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Cash deposit required
• No cribs (infant beds) available
• No rollaway/extra beds available
• Contactless check-in is available
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.