Hakone Kuranju

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. Meals are available by reservation only and cannot be requested after check-in. Guests with Room Only plans must book meals in advance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Take advantage of the hotel's room service (during limited hours). English breakfasts are available daily for a fee.

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Shrine - 0.9 km / 0.6 mi
Buddhist Stoneworks at Motohakone - 1.3 km / 0.8 mi
Lake Ashi - 1.4 km / 0.9 mi
Narukawa Art Museum - 1.8 km / 1.1 mi
Hakoneen Golf Course - 2 km / 1.3 mi
Hakone Checkpoint Museum - 2.6 km / 1.6 mi
Hakone Sekisho - 2.7 km / 1.7 mi
Hakone Karakuri Museum - 2.7 km / 1.7 mi
Hakone Komagatake Ropeway - 2.9 km / 1.8 mi
Hakone Ekiden Museum - 3.1 km / 1.9 mi
Hakone-en Aquarium - 4 km / 2.5 mi
Hakone Yunohana Golf Course - 4 km / 2.5 mi
Hakone Pass Road Station - 4.3 km / 2.7 mi
Hakuryu Shrine - 4.8 km / 3 mi
Hakonejinja Mototsumiya - 3.1 km / 2 mi
The nearest airports are:
Haneda Airport (HND) - 102.2 km / 63.5 mi
Narita Intl. Airport (NRT) - 168.7 km / 104.8 mi

• Children 12 years old and younger are not permitted at this property.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.