Sheraton Grand Incheon Hotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Access to the indoor swimming pool is available by reservation only. Guests can use the indoor pool once per night for a maximum of 2 hours per reservation. The pool will be closed on the third Monday of every month. Disposable personal items, such as toothbrush, toothpaste, razors are available at the minibar (surcharge).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property does not allow children under 19 years old to access the Club Lounge.
• Pool access may be restricted during busy times from 2-6 PM.

Other details

Enjoy local and international cuisine at FEAST, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Incheon? This hotel has 5522 square feet (513 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Songdo Convensia Convention Center - 0.3 km / 0.2 mi
NC Cube Canal Walk - 0.9 km / 0.6 mi
National World Script Museum - 1 km / 0.6 mi
G-Tower - 1.3 km / 0.8 mi
Tri-bowl - 1.3 km / 0.8 mi
Songdo Central Park - 1.4 km / 0.9 mi
Hyundai Premium Outlet Songdo - 1.9 km / 1.2 mi
Incheon Bridge - 2 km / 1.3 mi
University of Incheon - 2.1 km / 1.3 mi
Triple Street - 2.5 km / 1.6 mi
Jack Nicklaus Golf Club Korea - 2.8 km / 1.8 mi
Songdo Yoowonji - 3.8 km / 2.3 mi
Incheon Landing Memorial Monument Hall - 4.1 km / 2.5 mi
Isak Bowling Center - 4.3 km / 2.7 mi
Yeonsu-gu Office - 5 km / 3.1 mi
The nearest airports are:
Incheon Intl. Airport (ICN) - 29 km / 18 mi
Gimpo Intl. Airport (GMP) - 54.2 km / 33.7 mi
The preferred airport for Sheraton Grand Incheon Hotel is Incheon Intl. Airport (ICN).

• Pool access available from 6:30 AM to 9:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Green Key (Foundation for Environmental Education)
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed