Hotel Metropolitan Saitama Shintoshin

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests traveling with a service animal must contact the property prior to arrival.

Other details

Stop by the hotel's restaurant, カフェ クロスヤード, for lunch, or grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Saitama Super Arena - 0.1 km / 0.1 mi
Keyaki Hiroba - 0.6 km / 0.4 mi
Yono Park - 2.3 km / 1.4 mi
Saitama City Space Theater - 2.7 km / 1.7 mi
Hikawa Shrine - 2.9 km / 1.8 mi
Nack5 Stadium Omiya - 2.9 km / 1.8 mi
Omiya Park - 3 km / 1.8 mi
The Museum of Modern Art, Saitama - 3.1 km / 1.9 mi
Saitama Prefectural Museum of History - 3.6 km / 2.2 mi
Railway Museum - 4 km / 2.5 mi
Manga Hall - 4.1 km / 2.5 mi
Omiya Bonsai Art Museum - 4.6 km / 2.8 mi
Mizu to Ikoi no Hiroba - 7.2 km / 4.5 mi
Inumakata Park - 9.4 km / 5.9 mi
Numakage Park - 9.6 km / 6 mi
The nearest airports are:
Haneda Airport (HND) - 55 km / 34.2 mi
Narita Intl. Airport (NRT) - 98.3 km / 61.1 mi

• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• No cribs (infant beds) available
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• No rollaway/extra beds available
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed