Hotel Indigo Verona - Grand Hotel Des Arts by IHG

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses solar energy
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Verona? This hotel has 1593 square feet (148 square meters) of space consisting of a conference center and 3 meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Porta Nuova - 0.3 km / 0.2 mi
Teatro Ristori - 0.6 km / 0.4 mi
Piazza Bra - 0.6 km / 0.4 mi
Verona City Hall - 0.8 km / 0.5 mi
Porta Palio del Sanmicheli - 0.8 km / 0.5 mi
Verona Arena - 0.8 km / 0.5 mi
Verona Philharmonic Theatre - 0.8 km / 0.5 mi
Castelvecchio - 0.9 km / 0.5 mi
Gavi Arch - 0.9 km / 0.6 mi
Basilica SS. Apostoli - 0.9 km / 0.6 mi
Adige River - 1 km / 0.6 mi
Castelvecchio Museum - 1 km / 0.6 mi
Chiesa di San Lorenzo - 1 km / 0.6 mi
Juliet's Tomb - 1 km / 0.6 mi
Porta Borsari - 1.1 km / 0.7 mi
The preferred airport for Hotel Indigo Verona - Grand Hotel Des Arts by IHG is Valerio Catullo Airport (VRN) - 13.1 km / 8.1 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Guests must provide proof of COVID-19 vaccination
• LGBTQIA+ friendly
• Green Key (Foundation for Environmental Education)
• COVID-19 vaccine must have been received a minimum number of days before check-in: 15
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 12
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 3.60 per night for guests aged 15-25 years old, up to 5 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.