Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at Hotel Colonial Playa del Carmen, within a 10-minute drive of Gran Coyote Golf and Xplor Theme Park. This aparthotel is 20 minutes drive to Xcaret Eco Theme Park and 20 minutes drive to El Camaleón Mayakoba Golf Course.

Unwind and recharge with a 20-inch flat-screen TV, daily housekeeping, air conditioning, a private bathroom with premium toiletries and complimentary high-speed WiFi. Conveniences include a phone and a desk.

See all nearby hotels

Property Details

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This Colonial aparthotel also features tour/ticket assistance and a banquet hall.

Elevator door width (inches) - 59
Banquet hall
Wheelchair accessible
Elevator door width (centimeters) - 150
Wheelchair accessible – no
Luggage storage
Meeting rooms
Multilingual staff
24-hour front desk
Television in common areas
Free WiFi
Number of outdoor pools - 1
Change of towels (on request)
Golfing nearby
Smoke-free property
Tours/ticket assistance
Elevator
Year Built - 2008
Number of buildings/towers - 2
Total number of rooms - 130
Number of floors - 4

Check-in

Check-in is from 3:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property collects a 1.50 USD environmental tax at check-in.

Other details

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mercado Playa del Carmen - 0.4 km / 0.2 mi
Quinta Avenida - 0.4 km / 0.2 mi
Central Square - 0.4 km / 0.2 mi
Chabad Playa del Carmen - 0.4 km / 0.2 mi
Riviera Gran Casino - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Calle 12 - 0.5 km / 0.3 mi
3D Museum of Wonders - 0.6 km / 0.3 mi
Plaza Paraiso - 0.6 km / 0.4 mi
Frida Kahlo Museum - 0.6 km / 0.4 mi
Paseo del Carmen - 0.6 km / 0.4 mi
Portal Maya - 0.6 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.6 km / 0.4 mi
Playacar Beach - 0.7 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.5 km / 20.8 mi
Cancun Intl. Airport (CUN) - 56.3 km / 35 mi
The preferred airport for Hotel Colonial Playa del Carmen is Cancun Intl. Airport (CUN).

Pool access available from 9:00 AM to 9:00 PM.
Only registered guests are allowed in the guestrooms.
Contactless check-out is available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No cribs (infant beds) available
No rollaway/extra beds available
Noise-free rooms not guaranteed
Essential workers only - NO

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Location

, Playa del Carmen, QROO , Mexico

See all nearby